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Refund & Exchange Policy
Last Updated: 08/06/2026
At BR Enterprises, customer satisfaction is important to us.
1. No Refund Policy
We do not offer refunds on any products once purchased.
2. Exchange Policy
We only accept exchanges within 7 days of product delivery.
To be eligible for exchange:
- Product must be unused and unwashed
- Product must be in original packaging with tags intact
- Valid proof of purchase is required
3. Non-Exchangeable Items
The following items are not eligible for exchange:
- Used or damaged products
- Products without original tags/packaging
- Customized or special-order items
4. Exchange Approval
Exchange requests are subject to product inspection and approval by BR Enterprises.
5. Shipping for Exchanges
Customers may be required to bear shipping charges for exchanges unless the wrong product was delivered.
6. Damaged or Incorrect Products
If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos/videos as proof.
7. Contact Us
For exchange-related queries:
📧 dhruvadwani77@gmail.com
📍 Pune, Maharashtra, India
